In order to obtain the services provided by the first aider, The user must provide the site with the following

  1. The data required of him must be 100% correct in order for him to be able to obtain and participate in the services provided by the first aider for medical transportation, The data that the site needs from the user is as follows:
    • full name.
    • Age.
    • ID Number
    • Mobile number.
    • Email.
    • Geographical location
  2. The content of First Aid in the form of videos, images, written texts and other things is the property of First Aid and this content may not be used, downloaded, published or republished again anywhere, in any way, Because this act is a crime, The person who did it is presented to the legal issue and the site administration has the right to claim appropriate compensation if this is done..
  3. Once the user registers on this website to request the service, This means that he fully agrees to the terms on this page, And any conditions that may be added by the site administration at any time if necessary, Therefore, the user must see this page from time to time in order to see all new that is added by the platform.
  4. It is strictly forbidden for anyone to copy, paste or use the terms on this page because it is owned by the First Aid website, Whoever does this act exposes himself to the legal issue.
  • When requesting the service, the customer sends a copy of the patient’s ID + a copy of a recent medical report + a copy of the appointment + a copy of the discharge report
  • The service price is unified 475 Saudi riyals per hour from the time the ambulance arrives at the patient’s site
  • Regarding waiting, he said that from half an hour, the patient is not charged
  • More than half an hour of waiting is calculated as a full hour’s wages of 475 riyals
  • Payment methods are payment through the paramedic’s website – a bank transfer to the company’s account or via the point-of-sale device located inside the ambulance, or cash payment after the completion of the service provision.
  • When the request is canceled after the ambulance arrives at the patient’s site, the service fee is calculated as 475 riyals only
  • When the request is canceled before the ambulance leaves, no fees will be charged.
  • With regard to transporting patients between cities, service fees are paid in advance before the ambulance leaves.
  • When the request is canceled before the ambulance leaves, no fees will be charged.
  • When requesting a rapid intervention service, a fee of 750 riyals is paid in advance, after which the value of the services is calculated on the bill
  • Cancellation and Return Policy
    • The service applicant has the right to cancel the application and get a full refund if the cancellation is made before the start of the emergency unit.
    • In the event of a request for cancellation after the start of the emergency unit, an amount of 50% of the required insurance value will be deducted.
    • The service applicant is never entitled to cancel after the start of transferring the case.
    • The service applicant has the right to cancel the application and get a full refund if the cancellation is made before the start of the emergency unit. … The duration of receiving funds varies from person to person according to the requirements of the bank you deal with, Sometimes it takes 5 to 21 business days for you to get your money back.